It wasn’t very long ago that sports fans only looked to third party websites like ESPN, CBS SportsLine, or Yahoo Sports for their sports fix. Official league sites were hard to navigate, infrequently updated, and overly biased. Over the past year each of the three US major sports has significantly upgraded their websites. Leveraging their exclusive access to information, audio, video, and more, MLB.com, NFL.com, and NBA.com now offer unique content that isn’t available anywhere else on the web – making them must-visit destinations for their respective fans. Who did the best job? Who is still lagging behind the competition and leaving their fans wanting more? Let’s find out:
The Criteria
We will evaluate each of the sites based upon ten criteria:
- Scores and Gamecasts - the number one reason fans visit the official site. How easy is it to find scores? Are they updated live without requiring a browser refresh? How much information is provided during a gamecast?
- Reporting - are transactions and other news reported quick and accurately? Do they offer RSS feeds? Do they have feature articles? If so, is the analysis solid and relatively unbiased?
- User Interaction - how can users get involved? Can they comment on stories and videos? Can they participate in fantasy sports?
- Video - can users easily find highlights? How quickly are they available?
- Archives - can you find historical stats, video, and articles?
- Stats - can you browse and search player and team stats quickly and effectively?
- Update Frequency - are stats, rosters, and news accurate?
- Live Audio and Video - what options do fans have who cannot watch the game live? Each has a gamecast, but how to they supplement the gamecast with additional audio and video? Do they offer mobile services?
- Design and Navigation - is it easy to find what you’re looking for? Do ads clutter the page and ruin the experience?
- Shop - is it easy to find team specific memorabilia? Are prices reasonable compared to purchasing the same item in stores or elsewhere online? Do they have a broad selection of items available?
MLB.com

Thoughts & observations:
- Gamecasts are light years ahead of other sports. Watch pitches as they actually come in, change “views” from behind the batter or behind the pitcher, and watch highlights as they happen. They even offer video previews for games.
- The MLB Blog network has blogs by players, writers, front office executives, and fans. Yup, that’s right, you can start your own blog and have the content aggregated on their blog network. Regardless of the blog, it’s very simple to comment and get into a conversation with the author. Very cool.
- If you subscribe to MLB.tv ($50/year for the premium package), you can stream games live over your PC, watch any game after it’s over (including condensed games), watch up to six games at once, and have the system track players and automatically switch to them during their at bats (great for fantasy players). Wow.
- In depth, sortable stats are available going back to 1871, but they’re missing important modern stats such as OPS+.
- For $1.99 you can download full DRM-free classic games going back to the 1950s.
- Mobile audio, gamecasts, and text alerts are readily available.
NFL.com

Thoughts & observations:
- The NFL is the king of exclusive contracts, the most popular of which being that Direct TV is the only way to watch out of town games. They also exclusively offer their NFL mobile service through Sprint and radio coverage of out of town games through SIRIUS satellite radio. These relationships might make the NFL a ton of money, but they hurt the casual fan that doesn’t already utilize the services necessary to take advantage of the content.
- NFL GamePass allows you to watch games online…but isn’t available in the US due to the aforementioned Direct TV deal. Lame. Even lamer is the fact that the NFL Sunday Ticket is available on NINE providers in freaking Canada. Of course, the only fans that truly love the NFL – the US fans – get screwed.
- Other than by playing fantasy football, there doesn’t appear to be any way for users to easily interact on NFL.com. No forum, and no blogs, articles, or videos that allow user comments. Like everything else, the NFL seems overly obsessed with their ability to control every little bit of content on their site.
- Stats are available for every season in history, with video highlights of every game available back to 2003. Impressive.
- Gamecasts are solid. They’re updated almost immediately and offer audio alerts for key plays. Unfortunately they still lack some of the advanced features of MLB.com…at least as of the end of the 2007-2008 season.
NBA.com

Thoughts & observations:
- They do a fantastic job of integrating international basketball news in with NBA. With the China Olympics only weeks away, they understand that they basketball world is focused on the Olympics and not the upcoming NBA season.
- Much like MLB.com, forums and blogs are readily available and easy to comment on.
- The NBA might have more sponsorships than even the NFL, but they don’t let it get in the way of their offerings. Fans can sign up for NBA League Pass through almost every cable and satellite provider in the US. NBA League Pass allows fans to watch out of town games on TV, but for free they can also watch games streaming online. Audio is available to fans for free online.
- Video is readily available, but I found it a bit difficult to navigate to older game highlights. I had to look at the team schedules to find links to game results, which included links to the game highlights. Not super hard, but a bit more difficult than the other sites. Highlights are also only available for games going back two years. Many older highlights also play only in Windows Media Player, which is a bit outdated compared to the inline Flash video available on other sites.
- Stats are available going back to 1946-1947, but aren’t as in-depth or sortable like the other sports.
Final Scoring
On a scale of 1-10, 10 being perfect and 1 being horrible, here are how I scored each site in the categories listed:
| Category |
MLB |
NFL |
NBA |
| Scores/Gamecasts |
10 |
8 |
6 |
| Reporting |
10 |
10 |
10 |
| User Interaction |
9 |
3 |
7 |
| Video |
10 |
10 |
10 |
| Archives |
10 |
10 |
6 |
| Stats |
8 |
10 |
7 |
| Update Frequency |
10 |
10 |
10 |
| Live Audio/Video |
10 |
5 |
10 |
| Design/Navigation |
8 |
7 |
8 |
| Shop |
10 |
10 |
10 |
| Totals |
95 |
83 |
84 |
MLB.com is the Winner!
After spending some time on all three sites, it becomes clear that MLB.com is a notch above the rest. Their really is no reasonable criticism of their offerings – you can get all of the information you want regardless of how much money you’re willing to pay or the medium that you are using. Put simply, Major League Baseball makes it as easy as possible for fans to find what they are looking for.
Of course, the real winner is the user. With great news, stats, and video available from each site, fans finally have a reason to visit the official league sites.